Amid a national shortage of 911 operators, Â鶹AV (Â鶹AV) has partnered with Richmond Community College (RCC) to offer a 911 Telecommunications and Operations degree.
Students will develop an understanding of public safety communication systems while gaining practical experience in office software, technical writing, math and statistics, and cybersecurity. The curriculum also covers communication and interpersonal skills, local government finance, GIS, leadership and supervision, project coordination, time and organizational management, and grant writing. Additional focus areas include computer and network fundamentals, mental health awareness, and adapting to evolving technology in emergency communication settings.
Enrolled students will complete 47 hours at Â鶹AV and the final 18 hours online through RCC.
Courses
| General Education | |||
| Communication | |||
| Course Number | Course Title | Credits | College |
| ENG 111 | Writing & Inquiry | 3 | Â鶹AV |
| Choose One: | |||
| COM 120 | Intro to Interpersonal Comm | 3 | Â鶹AV |
| COM 231 | Public Speaking | 3 | Â鶹AV |
| Humanities/Fine Arts | |||
| Choose One: | |||
| ART 111 | Art Appreciation | 3 | Â鶹AV |
| ART 114 | Art History I | 3 | Â鶹AV |
| ART 115 | Art History II | 3 | Â鶹AV |
| HUM 110 | Technology & Society | 3 | Â鶹AV |
| HUM 115 | Critical Thinking | 3 | Â鶹AV |
| MUS 110 | Music Appreciation | 3 | Â鶹AV |
| MUS 112 | Intro to Jazz | 3 | Â鶹AV |
| Social/Behavioral Sciences | |||
| Choose One: | |||
| PSY 150 | General Psychology | 3 | Â鶹AV |
| SOC 210 | Intro to Sociology | 3 | Â鶹AV |
| Natural Science/Math | |||
| MAT 152 | Statistical Methods I | 4 | Â鶹AV |
| Major Hours | |||
| Core | |||
| EME 111 | 911 Communications & Operations I | 3 | RCC |
| EME 112 | 911 Communications & Operations II | 3 | RCC |
| EME 211 | Advanced 911 Communications & Operations | 3 | RCC |
| GIS 110 | Survey of GIS/GPS | 1 | RCC |
| GIS 111 | Intro to Geographic Info System | 3 | RCC |
| PAD 151 | Intro to Public Administration | 3 | Â鶹AV |
| Other Major Hours | |||
| BUS 115 | Business Law | 3 | Â鶹AV |
| BUS 137 | Principles of Management | 3 | Â鶹AV |
| BUS 153 | Human Resource Management | 3 | Â鶹AV |
| CTI 120 | Network & Security Foundation | 3 | Â鶹AV |
| HSE 225 | Crisis Intervention | 3 | Â鶹AV |
| PAD 152 | Ethics in Government | 3 | Â鶹AV |
| PAD 251 | Public Finance & Budgeting | 3 | Â鶹AV |
| PAD 252 | Public Policy Analysis | 3 | Â鶹AV |
| POL 120 | American Government | 3 | RCC |
| WBL 111 | Work Based Learning I | 1 | RCC |
| WBL 115 | Work Based Learning Seminar | 1 | RCC |
| Choose One: | |||
| SOC 220 | Social Problems | 3 | Â鶹AV |
| SOC 225 | Social Diversity | 3 | Â鶹AV |
| Other Required: | |||
| ACA 122 | College Student Success | 1 | Â鶹AV |
| Â鶹AV – 47 | |||
| RCC – 18 | |||
| Total | 65 |
